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Frequently asked questions
Everything you need to know about Ulilearn, the subscription and how access works.
FAQ
Frequently asked questions
How long do I have to watch the content?+
With Ulilearn+ you access the entire catalog with no time limits, as long as your subscription is active. Content bought individually stays available for the period shown on the content page.
Will the catalog always be the same?+
No: the catalog grows constantly. We regularly publish new lectures, courses and documentaries, all included in the subscription at no extra cost.
How can I cancel my subscription?+
You can manage or cancel your subscription at any time from your personal area, in just a few clicks. Access stays active until the end of the period you've already paid for.
Do you offer concessions for schools, academies and associations?+
Yes. We have dedicated terms for training institutes, schools, academies and associations. Write to us for a tailored proposal.
If Ulilearn+ doesn't meet my needs, can I request a refund?+
Yes. If the subscription isn't right for you, you can request a refund under the conditions stated in the terms of service.